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(--Company Name Confidential--) Software engineer with Dimension Data Australia Analyst/Programmer with IBM Global Services Australia
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DTMF and Speech IVR.
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MAE with Confidential MAE with QWEST Communications
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Certified through extensive corporate and industry training to package, sell, and manage IT/telecommunications solutions including Ethernet, MPLS, VoIP, Call/Contact Center, Security, iQ Networking (WAN) and all voice/data related suite of technologies. Web Hosting/E-Commerce content development and deployment, IT solutions including HP, Citrix, 3COM, Cisco, Checkpoint and related storage technologies.
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Associate Degree |
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Sales Director with Confidential (--Company Name Confidential--) Enterprise Sales Manager with Verizon Business Sales with MCI
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Carrier transport
LAN/WAN
Contact Center
ITO
CPE
Security
Deployment
Routers/Switches.
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BS, Business Administration |
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(--Company Name Confidential--) Sr. Enterprise Account Manager with Hewlett Packard OEM Sales Engineer with Intel - Converged Communication Field Sales Engineer with Motorola ARDIS Data Network Sub Outsourcing Consultant with Bell Atlantic Business Systems S Software Specialist with Digital Equipment Corp
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VOIP Hardware and Software
Voice/Fax hardware and software
Hardware Servers
Data communications routers and switches
Enterprise management ITIL Software
BI Software and services.
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BS, Business Administration |
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Security Engineer with Confidential CNOC Technical Lead with Bear Stearns Co. & Inc Resident Engineer - CSAM with Nortel Networks Security Engineer - VPN Admin. with Network CPR Cisco Internetwork Solutions En with Thrupoint Inc Senior Network Engineer with DCC Systems Inc. Network Systems Engineer with Data Tec Industries Data Communications Technician with The WIZ Incorporated
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Cisco, Nortel, Checkpoint, Cabletron, 3COM,.
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Associate Degree |
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(--Company Name Confidential--) Global VP, Contact Center Solut with Avaya Global Director, Solutions Mark with Cisco Systems Global Director Marketing with Nortel Networks Director, Marketing Contact Cen with Nortel Networks Sr. Mgr Symposium Apps with Nortel networks Product Marketing Manager with Aspect Telecommunications Product Manager & Sales Enginee with Northern Telecom
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Nortel - all CPE voice related products including contact center: CS1000, MCS 5100, Symposium, Periphonics etc
Cisco - all CPE voice related products: Communication Manager, MeetingPlace, Unity, Unified Persoanl Communicator, IPCC and Express etc
Avaya - All CPE voice related products: Communication Manager, CMS & IQ, IVR, Meeting Exchange, Communications Process Manager etc.
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finished 3 years (includes 1 year at Northern Va Community College) |
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(--Company Name Confidential--) Senior Manager, Engagement Mana with Avaya Senior Engagement Manager, Adva with Cisco Contact Center Specialist with Siemens
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PBX, IP PBX, ACD, IVR, Voice Portal, Unified Messaging, Unified Communications, Call Recording, email management, internet collaboration.
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BA, Humanities, MBA |
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(--Company Name Confidential--) Enterprise Sales Executive with Kronos Inc. Contact Center Sales Specialist with Norstan Communications Regional Sales Director with Zamba Solutions Advanced Sales Specialist with Cisco Systems Contact Center Sales Specialis with EXECUTONE Regional Sales Director with Melita International
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PBX,ACD, PD, CTI, Integration services, CRM consulting, Collaboration.
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| Education |
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BS, Business Administration |
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Assistant Staff Manager with Confidential
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Familiar with all provisioning, billing, ordering and ticketing tracking sytems for AT&T.
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Program Manager with Confidential Product Manager with Lucent Technolgies Technical Support with CCOM Inc. (purchased by Lucent) Manager DP Consultant Services with American Express
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BS, Computer Sciences |
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