Accomplished technology sales professional with a strong background in major account, team oriented sales cycles. Driven to exceed quota, with a high-energy approach and concern for excellent customer service. Successful in both large corporate and "start up" sales organizations. Recognized as solutions oriented, self-motivated, and technology competent. Proficient in business applications software, with strengths in presentation skills.
A sales or sales management position with an innovative company, which will provide me with a challenging and rewarding opportunity to succeed.
Experience:
(--Company Name Confidential--)
1/2009 - Present
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Enterprise Sales Executive with Kronos Inc.
11/2004 - 2/2009
Somerset, NJ
Responsible for sales to enterprise customers within the Philadelphia and South/Central New Jersey marketplaces. Solutions include a comprehensive suite of Web-based work force management applications designed for the analytic, self service, scheduling and payroll/HR environments..
Contact Center Sales Specialist with Norstan Communications
5/2003 - 10/2004
Moorestown, NJ
Responsible for selling Contact Center Solutions as the largest independent communications distributor.
Geographic territory between Virginia and Maine.
Total turnkey solutions including: Consulting, Technologies, Implementation, and Support
Strategic solution partnerships with best of breed providers including:
Cisco- IPCC, ICM, IP-IVR, and IPCC XPress
Aspect- ECM, CSS, eWFM, CTI
Witness Systems- eQuality Suite
Intervoice IVR and Voice XML solutions.
Regional Sales Director with Zamba Solutions
9/2001 - 11/2002
Mt. Laurel, NJ
Selling CRM Consulting and Integration Services to Fortune 500 clients in the Northeast.
Focus on strategic partnership with Aspect Communications
Target markets include large enterprise, mission critical contact centers
Key accounts include: ADP, Montofoire Medical, Panasonic.
Advanced Sales Specialist with Cisco Systems
3/1997 - 8/2001
Moorestown, NJ
Called on and consulted with Fortune 500 clients and commercial enterprises for Internet
Communications Software Group (ICSG) contact center software products including:
Intelligent Contact Manager (ICM), Enterprise contact routing with CTI, IVR, CRM and WFM integration
Cisco Collaboration Server (CCS)
Cisco Email Manager (CeM)
Internet Protocol Contact Center (IPCC)
Support and trained 50+ Cisco Account Managers in five North Jersey sales regions including, Major Accounts, Financial, Life Sciences, Gov't/Education/Medical, and Commercial. Results included better communication and reduced learning curve timeline.
Qualify opportunities, craft technology and business solutions, create and present proposals, negotiate contracts, which lead to several large deals in the territory.
Handled Major Accounts, i.e. Goldman Sachs, DLJ Direct, Prudential, UPS, ADP, , D&B, CSFB, J&J
Manage $4million annual quota; on track to achieve 100% by year-end..
Contact Center Sales Specialis with EXECUTONE
1/1992 - 3/1997
King of Prussia, PA
Recruited as an original team member of a new Call Center Division. Responsible for qualifying, and selling to Enterprise and government call centers throughout the Mid Atlantic Region. Products included Inbound Automatic Call Distributor (ACD), Outbound PD (Predictive Dialer) hardware and software platforms.
Sold and provided account manager sales support, training, qualifying of call center products through Mid Atlantic Region territory.
Closed the largest Call Center account, the American Red Cross over $3 million, a nationwide deployment. The solution increased blood donations significantly.
Sold the first and largest INBOUND/OUTBOUND Call Center at HBCS, resulting in several additional sales through references.
Presidents club member for five years, exceeding $2million annual quota. #1 in sales volume in 1997.
Grew the Mid-Atlantic Call Center Division by 400%, recruiting Call Center Specialist in sales offices throughout the region..
Regional Sales Director with Melita International
1/1988 - 2/1992
Moorestown, NJ
Joined a small "start up" company based in Norcross, GA. Responsible for sales into the entire Northeast Region. Called on Outbound centric businesses, large and small. Sold Predictive Dialing technology, software and hardware.
Opened a "greenfield" regional office, covering the Northeast, ME DE, which provided sales and support
Sold over $10 Million, new business, to financial call centers and telemarketing firms.
Expanded region by adding 4 sales reps and 2 sales engineers..
Headline:
Seasoned and Successful Enterprise Sales Executive
Clients/Customer types :
National Accounts;Global Accounts;Government;Financial;Call Center;Clients/customer types
